It’s two days before Christmas.  This morning I started thinking of all the people who make my life easier and have started to address cards with gifts for them: the bus driver who gets me safely to New York City every day, the dispatcher at Port Authority who keeps track of the buses and usually just gets complaints about how buses are late; the cleaning woman at the client I am currently working at who comes in after hours and is likely the one who found my iPod and left it on my table.   For years I worked in customer service and complaints were far more frequent than gratitude.   (No one calls a computer help desk to say that there computer is up and running and thanks you for maintaining the network all year.)   So it’s time to thank all the behind the scenes folks and leave some dollars for the bell ringers, too.